Terms of Service
Welcome to Curlspike.
These Terms of Service govern your use of curlspike.com and purchases made through our website.
By accessing our website or placing an order, you agree to these Terms.
If you do not agree with these Terms, please do not use our website.
1. Online Store
Curlspike operates an online retail store offering products primarily in categories including:
- Home & Garden
- Kitchen Appliances
- Bedding
- Home Essentials
- Household Products
- Other related products
We currently primarily serve customers within the United States.
2. Product Information
We make reasonable efforts to ensure that product descriptions, images, specifications, pricing, and availability are accurate.
However, minor variations may occur due to:
- Manufacturer changes
- Screen settings
- Product packaging updates
- Supplier updates
- Photography differences
We reserve the right to correct errors and update product information when necessary.
3. Product Availability
Products are subject to availability.
We reserve the right to limit quantities or discontinue products at any time.
If an item becomes unavailable after you place an order, we may contact you regarding available options, including cancellation and refund where appropriate.
4. Pricing
Prices are displayed in U.S. Dollars unless otherwise stated.
We reserve the right to change prices at any time.
A pricing or listing error may be corrected before fulfillment. If an order was placed at an obviously incorrect price, we may cancel the order and provide an appropriate refund.
5. Orders
Placing an order constitutes an offer to purchase the selected products.
We reserve the right to accept, decline, or cancel an order for legitimate reasons, including:
- Suspected fraud
- Payment problems
- Inventory issues
- Incorrect pricing
- Incorrect product information
- Shipping restrictions
- Other operational or security concerns
6. Payment
We currently accept:
- Visa
- Mastercard
- American Express
- PayPal
- Apple Pay
- Google Pay
- Shop Pay
Payments are processed securely through our payment providers.
7. Shipping
We currently provide free standard shipping within the United States on eligible orders.
Orders are generally processed within 1–2 business days.
Estimated transit time is 3–5 business days.
Delivery estimates are not guaranteed and may be affected by carrier delays and circumstances outside our control.
Please review our Shipping Policy for complete information.
8. Returns and Refunds
Curlspike accepts returns only for eligible:
- Defective products
- Damaged products
- Incorrect products sent by us
Eligible requests must generally be submitted within 30 calendar days of delivery.
We do not offer exchanges.
Please review our Refund & Return Policy for complete requirements.
9. Prohibited Use
You agree not to use our website to:
- Violate applicable laws
- Commit fraud
- Submit false information
- Interfere with website security
- Attempt unauthorized access
- Introduce malicious code
- Abuse promotions
- Use automated systems in a manner that disrupts the website
- Infringe intellectual property rights
10. Intellectual Property
The website and its original content, branding, graphics, text, design, and other materials may be protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, or commercially exploit our content without authorization.
11. Third-Party Services
Our website may use third-party services and applications.
Third-party services are governed by their own terms and policies.
Curlspike is not responsible for independent third-party services outside our control.
12. Disclaimer
To the extent permitted by applicable law, Curlspike provides the website and its content on an "as available" basis.
We do not guarantee that the website will always be uninterrupted, error-free, or completely secure.
Nothing in these Terms excludes consumer rights that cannot legally be excluded.
13. Limitation of Liability
To the maximum extent permitted by applicable law, Curlspike will not be responsible for indirect, incidental, special, consequential, or punitive damages arising from use of the website or products purchased through it.
Nothing in these Terms is intended to exclude liability that cannot legally be excluded.
14. Indemnification
To the extent permitted by law, you agree to indemnify and hold Curlspike harmless from claims, liabilities, damages, and expenses arising from your unlawful use of the website or violation of these Terms.
15. Changes to These Terms
We may update these Terms from time to time.
The updated version becomes effective when posted on the website unless otherwise stated.
16. Contact
Curlspike
1012 Marquez Pl
Santa Fe, NM 87505
United States
Email: support@curlspike.com
Phone: (818) 245-5322