Yes — CurlSpike offers free shipping on every order to all primary destinations including the USA, UK, Canada, Australia, and EU countries. No minimum order required. Shipping costs, if any surcharge applies for very remote locations, will always be shown clearly at checkout before payment.

All orders are processed within 2 business days and delivered within 3–5 business days after dispatch. Total estimated delivery is 5–7 business days. Orders placed before 5:00 PM MST on a business day begin processing the same day.

We offer a 30-day return window from the date of delivery. Items must be unused, unwashed, and in original packaging with all tags attached. Return shipping costs are the buyer's responsibility. Approved refunds are processed within 10 business days of receiving the returned item.

Once your order is dispatched, you will receive a shipping confirmation email with your unique tracking number and a direct link to track in real time. Allow up to 24–48 hours for tracking to activate. Check your spam folder if you don't receive the email within 3 business days.

We're sorry to hear that! Contact us within 7 days of delivery at support@curlspike.com with your order number, a description of the damage, and clear photos of the item and packaging. We will offer a free replacement or full refund at no cost to you — no return required.

Orders can only be modified or cancelled before they are dispatched. Email us immediately at support@curlspike.com with your order number. Once a shipping confirmation has been sent, we are unable to make changes — please follow our return process upon delivery.

We do not offer direct exchanges. If you need a different item, size, or variant — please return your original item following our return process and then place a new separate order for the item you want on curlspike.com.

We accept Visa, Mastercard, American Express, Discover, PayPal, Apple Pay, Google Pay, and Shop Pay. All transactions are encrypted and PCI-DSS Level 1 compliant. Payment is taken in full at the time of placing your order.